A workplacebuilt to evolve

How do you create new value in an existing commercial asset without relying on another architectural upgrade?

As hybrid work reshaped how people use offices and expectations around ESG (Environmental, Social and Governance) increased, traditional approaches to upgrading commercial assets were no longer enough. Cbus Property wanted to explore whether new services, experiences and ongoing collaboration with tenants could create value beyond the physical building.

The challenge was to turn an existing asset into a prototype for the future of Work Life, one that continuously listens, learns and improves through its community.

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The project in numbers

9Themed co-labs

14Consortium partners

1Living prototype

Built Environment Design project by CraigWalker (Future Services Studio) for Cbus Property at 720 Bourke Street LivingWorkLab. Street view of 720 Bourke with the LivingWork Lab and people walking past “Reimagining Our Work Life” signage.

Design as a conversation between people and place

CraigWalker designed the LivingWorkLab as a prototype for a different way of improving commercial assets. The Lab brought tenants, designers and specialists together to identify, test and prototype new services and experiences.

Nine themed co-labs explored emerging priorities including wellbeing, social cohesion, biodiversity and workplace adaptability. Each brought together tenant insight, spatial prototyping and service design to test ideas in real time. Supported by a consortium of Woods Bagot, ARUP, Aurecon and Breathe Architecture, the Lab established a new model of collaboration across disciplines.

Built Environment Design project by CraigWalker (Future Services Studio) for Cbus Property at 720 Bourke Street LivingWorkLab. A circular ESG framework for 720 Bourke showing Environmental, Social and Governance themes, alongside images of greenery, artwork, and rooftop planting.
Built Environment Design project by CraigWalker (Future Services Studio) for Cbus Property at 720 Bourke Street LivingWorkLab. Co-design workshops inside the LivingWork Lab, with participants reviewing posters, discussing in groups, and sharing ideas in a workspace lined with project materials.

A testbed for future workplaces

The LivingWorkLab demonstrated how an existing commercial asset could evolve through services, participation and continual learning, without relying on physical redevelopment alone.

It gave Cbus Property a repeatable model for engaging tenants and measuring impact across future assets.

Built Environment Design project by CraigWalker (Future Services Studio) for Cbus Property at 720 Bourke Street LivingWorkLab. Graphic showing 720 Bourke’s transport connections, with a hand holding a phone displaying the building’s tenant app featuring news, events and amenities.