The FutureServices Studio
Designing tomorrow's services, today
![A report cover featuring icons on a dark blue background. The report is for Transparency and Control in Conversational UX, part of the Meta Conversational UX report project, by CraigWalker (CW) a future service design studio.]()
![Meta Logo]()
Transparency & Control in Conversational UX Report
Meta
![A photo of the HSBC Rain Vortex inside the Jewel area at Changi Airport (SIN) SkyTrain connecting Terminal 2 and 3 is visible in the photo by Matteo Morando. It illustrates the Strategic vision for the next decade of Changi Airport, a project by CraigWalker (CW) a Future Service Design Studio for CAAS.]()
![CAAS Logo]()
The next decade for Changi Airport
Civil Aviation Authority of Singapore (CAAS)
![An illustration of hands holding a printed receipt of advertising services, illustrating the Strategic research and prototyping for a Google-powered Fairfax Media self-serve SME advertising platform, a project by CraigWalker (CW) a future service design studio.]()
![Google & Fairfax Media Logos]()
Future self-serve SME ad platform for Fairfax
Fairfax Media & Google
![A collaged image of a busy street in Ghana with a hand holding a mobile phone with the Affinity mobile app open on it. The image illustrates the Digital banking experience design for Affinity, Ghana's first digital bank, a project by CraigWalker (CW) a future service studio.]()
![Affinity Logo]()
Digital banking experience for Ghana's first digital bank
Affinity
![An image of the Tech Policy design report printed in book form, illustrating the project, Tech Policy design and prototypes to address online gender-based violence (OGBV) for the World Wide Web Foundation, a project by CraigWalker (CW) a future service studio.]()
![WWWF Logo and Victoria Best is category Design Strategy Award Logo awarded to CraigWalker for the project]()
Policy design to address Online Gender-Based Violence
World Wide Web Foundation
![A photo of a busy street outside of a Standard Chartered bank branch in Singapore, illustrating Designing the future of wealth and family banking for Standard Chartered Bank (SCB), a project by CraigWalker (CW) a future service studio.]()
![Standard chartered logo]()
Designing the future of wealth
Standard Chartered Bank















