A shared vision for future health impact

CraigWalker’s work with NSW Health and the Kirketon Road Centre (KRC) has helped to evolve harm minimisation practice, modernise the Needle and Syringe Program (NSP), and design future focused supports for people at risk of hepatitis C.

NSW Health and the Kirketon Road Centre (KRC) needed to modernise the Needle and Syringe Program (NSP) and strengthen long term hepatitis C prevention across highly marginalised communities. Their client needs had shifted, drug use patterns had changed, and new expectations for evidence, engagement and workforce capability emerged. KRC and the Ministry needed clarity, updated tools, and future focused service models that could be implemented across the sector.

CraigWalker’s portfolio of work ranged from long term reinfection prevention, peer and intervention design, workforce capability building, and state-wide program logic articulation. Together, these projects improved the clarity of the NSP’s purpose, strengthened service delivery, and introduced practical tools that help frontline workers and clients every day.

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The project in numbers

5Partner groups supporting hep C prevention

4Statewide NSP modules piloted

1Statewide program logic framework

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Solutions grounded in real practice and lived experience

CraigWalker embedded itself across multiple fronts of the NSP ecosystem. We worked with frontline workers, peer groups, academic partners, justice health staff and people with lived experience to ground each project in real practice. Co design sessions, interviews and observation shaped the long term hep C framework. Sector wide consultation set the foundation for the Workforce Development training modules. Collaborative document work with KRC aligned the NSP’s operational activity with Ministry objectives in a way that stakeholders could understand and use. The approach was fast, structured and inclusive. It focused on making complex systems clear.

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A clear framework to guide future health services

The portfolio established a more coherent, better supported harm minimisation system for NSW. KRC now has a practical hep C long term support model embedded in daily practice. NSW Health has a clear program logic showing how NSP activity links to measurable impact. Sector workers now have modernised online training modules that standardise knowledge across the state. KRC strengthened its ability to communicate the value of its NSP and plan for the future. Together these outcomes give NSW a clearer, more connected harm minimisation system that is ready for long term change.

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