We work where the Futureis uncertain and the stakes are high
We have shaped three core offers designed to help organisations be future-ready
FUTURES
Design scenarios of the future: helping organisations anticipate disruption and design services that will matter in 5–10 years.
Approach
- Horizon scan for technological, social, regulatory, and climate drivers.
- Develop multiple future scenarios (plausible, provocative, evidence-based).
- Co-create implications with leadership teams to stress-test current services and imagine the services of tomorrow.
- Build a roadmap of actions that connect today to tomorrow’s future services.
Tools & Methods:
The frameworks and exercises we use to explore futures and stress-test today’s services.
- Trend mapping & weak signal scanning.
- Scenario planning frameworks.
- Service system mapping.
- Strategic foresight workshops.
- Assumption audits & stress-tests.
Outputs & Deliverables:
The tangible artefacts and plans that translate foresight into action.
- Future Scenarios Report with visual narratives.
- Design Artefacts to bring scenarios to life
- Implications Map showing impacts on services, policy, and investment
- Future-Ready Roadmap - priority actions for the next 12–36 months.
- Executive Briefing Pack for alignment and decision-making
Helping organisations see disruption before it arrives.
PROTOTYPES
Turning visionary ideas into tested, viable service models - reducing risk and accelerating adoption.
Approach
- Translate strategic intent or policy goals into tangible service concepts.
- Co-design with stakeholders to ensure legitimacy and buy-in.
- Develop prototypes (digital, service, or policy mock-ups) and test with users of the future.
- Refine into blueprints and frameworks ready for rollout.
Tools & Methods
The research and co-design practices we use to turn strategy into service prototypes.
- Human-centred research & ethnography.
- Co-design and participatory workshops.
- Service blueprinting & journey modelling.
- Rapid prototyping (mock-ups, pilots, digital prototypes).
- Policy prototyping (draft frameworks tested with regulators & stakeholders).
Outputs & Deliverables
The tested models and frameworks that move concepts into implementation.
- Prototypes (digital mock-ups, service pilots, policy drafts).
- Service Blueprints with evidence from testing.
- Implementation Playbook (how to scale prototypes into services/policy).
- Stakeholder Alignment Pack (evidence and narratives for decision-makers).
- Policy Frameworks refined and validated through testing
Turning bold ideas into tested, viable service models of the future.
RADAR
Keeping organisations alert, adaptive, and future-ready - an early warning system and design partner in one.
Approach
- Deliver quarterly foresight scanning tailored to the client’s sector.
- Provide short, provocative insight briefings to execs.
- Facilitate rapid design sprints to respond to emerging issues.
- Support client service developments with our thematic Playbooks
Tools & Methods
The scanning, sprinting, and prototyping tools we use to keep leaders future-ready.
- Trend & signal scanning.
- Quarterly foresight briefings
- Rapid ideation and design sprint facilitation.
- Prototyping and validation tools.
- Executive storytelling & visualisation.
Outputs & Deliverables
The reports, prototypes, and advisory support that sustain ongoing adaptation.
- Quarterly Radar Reports tailored to industry/service context.
- Rapid Response Prototypes (2–3 per year).
- Leadership Workshops for executive alignment on implications and opportunities.
- Ongoing Playbook Advisory Access - your “on-call” design partner
- Emerging Issues Tracker for your organisation
